Frequently Asked Questions

Click on a question below. Answers are on this page, or a click away.

Client questions

How do I sign up to receive services from Sunflower Wellness?

Physician questions

How can I sign up and participate as a physician? I would like to refer my patients to receive services.
What service providers should I send my patients to?

Service provider questions

How do I sign up and participate as a service provider?
I know other people who want to sign up to provide services also. How do they do that?
How do I receive reimbursement for providing services?
Do you withhold income taxes on reimbursements to providers?
How often do you send out checks?
What should I do if I don't receive a reimbursement check?

Additional questions

How do I make a donation to Sunflower Wellness?
Do you need volunteers? How can I volunteer to help?




Client questions


Q: How do I sign up to receive services from Sunflower Wellness?

A: Clients are referred to Sunflower Wellness only through participating physicians. Because we are not a healthcare organization, we don't maintain or evaluate patient medical records, and are therefore unable to assess the specific needs or overall health of our clients. Each client's physician is responsible for determining the eligibility of the client to receive services from us.

Please speak with your physician further. At this time, please note, however, that our program is small and growing. We only operate in San Francisco and Marin Counties in California with a limited number of qualified physicians. We are working to expand our operations as of late 2009 and beyond, so please check back on our website for news and updates.
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Physician questions

Q: How can I sign up and participate as a physician? I would like to refer my patients to receive services.

A: We currently restrict the number of physicians who participate to a small number in our pilot program in San Francisco. If you would like to sign up on the website, we would be glad to contact you when we expand our program. Physicians who practice in areas compatible with our mission and services (such as oncologists) may sign up here.
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Q: What service providers should I send my patients to?

A: At the time we send you coupon books we will try to provide you with an updated list of registered service providers. You can also look on our website here.
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Service provider questions

Q: How do I sign up and participate as a service provider?

A: At this time (second half of 2009) we are working with a limited number of Bay Area service providers, including personal trainers, yoga and movement instructors. To sign up to work with us as we expand our programs, please sign up here.
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Q: I know other people who want to sign up to provide services also. How do they do that?

A: The place for providers to sign up is here. Please note that we currently only work with providers in San Francisco and Marin Counties in California.
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Q: How do I receive reimbursement for providing services?

A: Reimbursement procedures have been defined differently for our separate programs. For further information, please contact us through the link at the top of this page.
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Q: Do you withhold income taxes on reimbursements to providers?

A: No, we do not withhold income taxes from payments to our providers. Our providers are independent contractors, for whom we furnish an IRS Form 1099 at the end of each tax year. It is the responsibility of each service provider to file their income taxes, including income shown on a Sunflower Wellness Form 1099.
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Q: How often do you send out checks?

A: We send checks out at the end of every month. We are working to improve our cycle time by adding an additional mid-month payment cycle as soon as our resources permit. Our goal is to send checks out twice monthly.
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Q: What should I do if I don't receive a reimbursement check?

A: If you have not received a check within four weeks, please send us a note via our provider feedback form here.
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Additional questions

Q: How do I make a donation to Sunflower Wellness?
A: Thank you for asking. You can donate on our website, or you can send us a check. Please click here for details.
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Q: Do you need volunteers? How can I volunteer to help?


A: We are very interested in hearing from people who want to help. If you're a service provider, you can check out information for service providers here. We are especially looking for people interested in keeping the Exercise Training manual up to date. You can find the book here. If you're interested in helping us expand the Sunflower Wellness program or in volunteering in any other way, please tell us by using our Volunteer page, which is here. Please understand that we are an all-volunteer organization (to date), so we ask for your patience while waiting for a reply.

In any case, we are extremely grateful for any interest that people show in helping us. Thank you!
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Thank you for your interest in Sunflower Wellness!

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